How It Works


WHAT'S THIS ALL ABOUT?

You buy/rent/swap quality fashion pieces from other fashion professionals whenever you want.  Fashion lovers get paid every day.  Everyone ends up happy! Just Sign Up and "Request to be accepted"

 

WHAT IF THERE AREN'T ANY PIECES LISTED IN MY AREA or SIZE? 

Start the trend!  By being the first to list in your area, all of the attention from those living in, or traveling to your area is directed at you and only you. We are also recruiting fashion forward professionals every day, just shoot us an email. (We love talking to users.) However keep in mind shipping is an option.

 

HOW MUCH SHOULD I CHARGE TO RENT OUT MY PIECES?

Whatever makes it worthwhile for you.  Maybe you don't want to list your brand new shoes, but I bet there are some bags in Wardrobe Cult that would love to go to work for you. We recommend 10% of retail price. In the end, the price should simply be whatever amount makes it worthwhile for you. Keep in mind if you are reasonable you will be more likely to make more money. If you are not sold on the rent option just yet, you can always sell.

 

WHAT HAPPENS IF AN ITEM IS DAMAGED?

When you rent from Wardrobe Cult, we expect that you would treat items as you would your own (actually, maybe treat it even better than that!).  We realize that crap happens. We understand that some wear and tear may be inevitable. The subscription fee covers minor stains and damage, but significant damage and thefts are not covered under insurance. Anything worse than normal damages will be the responsibility of the person who rented the pieces as stated in the Rental Agreement.  If the issue cannot be resolved between the two members of the community, Wardrobe Closet will happily step in to investigate the dispute and will pay for repairs or thefts up to $500. But remember, you review each other after each rental, and those reviews stick with you in your profile for as long as you're a member and we have your credit card information on file( and the event in theft we will charge you, as well as report you to authorities). So it is in everyone's' best interests that wardrobe pieces are treated well. Do not embarrass the person that invited you.

 

WHO CAN JOIN?

Invited users can only join! But not everyone can stay necessarily.  We will continually pour over reviews, transactions, and listings in order to maintain legitimacy and trust within the community.  We think Wardrobe Cult can be a great thing for the whole community, but we need your help to make sure that the right users are involved. We feel that if we only invite people with quality clothing, we will have a better collection of clothing. We will more likely return things in good condition knowing we will embarrass our friends and ruin our reputation. 

 

WHY IS THERE A SUBSCRIPTION?

The subscription is to cover losses in the event of mishaps and maintenance of marketplace. Unlike another marketplace, we are not currently monetize based on the number of users. To request an invite please click here

 

WHAT IS RESPONSIBLE FOR  SHIPPING AND RETURNS? 

Shipping rates are automatically calculated by weight and zip codes. We recommend requiring a signature and always adding insurances for more pricier items. Wardrobe Cult is not responsible for any lost packages. Shipping solutions will be coming soon via Wardrobe Cult. 

HOW DOES SWAPPING WORK?

Trade your things with other users.Use the forum to do so. Meet up and switch pieces. Please be advise that no protection is provided for this.