All sales are final on Wardrobe Cult. This means a buyer cannot return an item they purchased on Wardrobe Cult if the item simply does not fit or they no longer want the item - as long as the seller accurately described the item in the listing. However, a buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listing. If the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within 3 days of delivery through the site. When a case is opened, the buyer is asked to upload photos and offer details of the item. If the return is verified, we assist the buyer in returning the item to the seller and offer them a full refund. To avoid a problem with a sale, we advise sellers to be as descriptive and detailed as possible when creating your listings. We encourage buyers to review the listing photos, description and item condition, and if you have any questions, please ask the seller for additional details, measurements or photos. 

 Rentals are expected to have normal wear but should be updated with pictures in reviews. No approvals for accessories and other approvals will vary by vendor.